Privacy policy

Privacy Policy

Last updated: September 2026

At Delar, operated by CELASTI LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and your rights.

1. Who We Are

This online store is operated by:

CELASTI LLC
A Wyoming Limited Liability Company
30 N Gould St Ste R
Sheridan, WY 82801
United States

For privacy-related questions or requests, you can contact us at:

Email: support@trydelar.com

2. Information We Collect

We may collect personal information that you provide when you:

Place an order or create an account, including your name, email address, billing address, shipping address, and telephone number.
Contact our customer support team.
Subscribe to marketing communications.
Browse or interact with our website, including information such as your IP address, device type, browser, pages visited, and information collected through cookies and similar technologies.
Make a payment. Payment information is processed securely by our payment providers. We do not store your complete payment card details.

3. How We Use Your Information

We may use your personal information to:

Process and fulfil your orders.
Process payments and provide order-related services.
Send order confirmations, shipping updates, and other transactional communications.
Provide customer support and respond to enquiries.
Improve our website, products, and customer experience.
Detect, prevent, and investigate fraud or other misuse.
Comply with applicable legal and regulatory obligations.
Send marketing communications where we have a lawful basis to do so.

4. Lawful Bases for Processing

Where UK data protection law applies, we process personal information using appropriate lawful bases, including:

Contract: where processing is necessary to process and fulfil your order or provide services you have requested.
Legal obligation: where we are required to process information to comply with applicable laws.
Legitimate interests: where processing is necessary for purposes such as improving our services, preventing fraud, maintaining website security, or managing our business, provided these interests do not override your rights.
Consent: where we ask for your consent, such as for certain marketing communications or non-essential cookies.

You may withdraw consent at any time where we rely on consent as our lawful basis.

5. Sharing Your Information

We may share personal information with trusted third-party service providers where necessary to operate our business, including:

Shopify and other technology providers that support our online store.
Payment processors used to process transactions.
Shipping and delivery providers.
Customer service and communication providers.
Marketing and analytics providers, where applicable.
Fraud prevention and security providers.
Professional advisers or authorities where required by law.

We do not sell your personal information.

Some service providers may process personal information outside the United Kingdom. Where UK data protection law requires safeguards for international transfers, we take appropriate steps to ensure that such transfers are handled in accordance with applicable requirements.

6. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfil orders, provide customer support, comply with legal and accounting obligations, resolve disputes, and prevent fraud.

The exact retention period may vary depending on the type of information and the reason it was collected.

7. Cookies and Tracking

Our website uses cookies and similar technologies to operate the website, remember preferences, understand website usage, improve our services, and, where applicable, support advertising and marketing.

Where consent is required for non-essential cookies or similar technologies, we will request consent in accordance with applicable law. You can also manage certain cookie preferences through your browser or our cookie settings.

8. Your Privacy Rights

Depending on the circumstances and applicable law, you may have rights including:

The right to access your personal information.
The right to request correction of inaccurate information.
The right to request deletion of your information.
The right to request restriction of processing.
The right to object to certain processing.
The right to data portability where applicable.
The right to withdraw consent where processing is based on consent.

To exercise your rights, contact us at support@trydelar.com.

We will respond to valid requests within the timeframe required by applicable data protection law. The ICO states that, in general, organisations should respond to data protection rights requests without undue delay and within one month.

9. Marketing Communications

If you receive marketing emails from us, you can unsubscribe at any time by clicking the unsubscribe link included in the email or by contacting us at support@trydelar.com.

Unsubscribing from marketing communications will not affect transactional or service-related communications, such as order confirmations or shipping updates.

10. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

11. Complaints

If you have concerns about how we use your personal information, please contact us first at support@trydelar.com so that we can try to resolve your concern.

If you are in the UK and remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.

The latest version will always be published on this page with the updated date shown at the top.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

CELASTI LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States